Leadership +
Design Process Management
Your first day starts after HR
Onboarding at the team level is the single most important indicator of employee success and can’t be left to HR or peers.
Why is it important?
It sets the tone, establishes expectations, and provides the resources for all future conversations, feedback, and reviews. Without that integration, new hires are relying on luck.
Why doesn’t it happen?
Managers are busy. If the team didn’t need the manpower, they wouldn’t be hiring. When onboarding “nice-to-haves” threaten getting everyday tasks completed, onboarding is put to the side.
Supporting teams goes beyond training
It’s about mentoring individuals to be their best selves in and out of the office.
It includes learning what tools they need and providing them. It includes holding space for them to try and flex their own skills. And includes holding them accountable and empowering them to drive their own growth. In short it means training for what’s to come not just what is here.
A team is more than one function
Working together as a CFT is one of the most crucial elements of successful development.
Designing is a team sport.
This is how true alignment happens in order to cut costs, shorten lead times, promote creative problem-solving, and the list goes on.
Benefits include:
Repaired frayed team relationships
Increased alignment
Shortened lead times
Reduced over-development and rework
Increased mill and vendor partnerships
Making time for the product
Whether I’m building a calendar from scratch or finding ways to work smarter on an existing calendar, I can always find time to ensure the product is right.
The right processes level out the workflow to prevent a binge and burnout cycle. They give teams the time and support to do their best creative work.
The best processes
are invisible.